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Terms and Conditions

WEBSITE USAGE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

Separate terms and conditions apply to the use of websites of the providers of the card payment service we offer. Please refer to these separate terms and conditions during use of the card payment service.

The term “The Terrace (Lyme Regis) Limited trading as loveithaveit.co.uk” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without our prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by us and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its content is copyright of The Terrace (Lyme Regis) Limited - © The Terrace (Lyme Regis) Limited 2006. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only

• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

This website is operated by The Terrace (Lyme Regis) Limited. Registered Office: 38 Hendon Lane, London N3 1TT. Registered in England and Wales No. 4697339. VAT No. 813 6756 14.

PRIVACY POLICY & USE OF COOKIES

1 - Introduction

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27 October 2006.

2 - What Information We Collect

We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or offers
• order and delivery information excluding credit and debit card information

We do not collect credit or debit card information. This information is collected by the providers of the card payment service we offer. Separate privacy policies apply to this information. Please refer to these separate privacy policies when using the card payment service.

3 - How We Use This Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Order fulfilment, billing and administration purposes.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

4 - Data Protection

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


5 - How We Use Cookies

When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. They cannot be used to identify you personally.

Cookies allow us to respond to you as an individual. This helps us to tailor our website to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies are used to improve services for you, for example:

  • Enabling a site to recognise your web enabled device so you don’t have to repeat information already given

  • Recognising that you may already have username and password so you don’t need to enter this every time your requested

  • Measuring how many people are using the site, so usability can be improved

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to manage your cookies if you prefer. This may prevent you from taking full advantage of the website.

The cookies we use are listed below with details about why we use them and how long they will last.

Name

Purpose

Content

Expires

ekm_USERNAME

Temporary cookie generated to test if cookies are enabled on the visitors browser.

TestCookies=ACTIVE&RS=FALSE
logged_in=USERNAME&ServerID=***

72 hrs (3 days)

ekm_pp_USERNAME

Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.

Unique ID

On Exit

ekm_tmp_ORDERNUMBER

Stores a reference to the visitors order number after an order has been generated.

Unique ID

On Exit

_utma
_utmb
_utmc
_utmz
ASP Session ID
cc_social

These cookies are used to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Unique ID

On Exit

Some cookies we use and list below are supplied by third parties who may also set cookies on their websites. We don't control the usage of these cookies. You should check the third party websites for more information about these.

Third Party

Name

Purpose

More Info

EKMPinpoint

ASP Session ID

We use these cookies to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

http://www.ekmpinpoint.com/privacy.asp

Google

_utma, _utmb, _utmc, _utmz

http://www.google.com/intl/en_uk/policies/privacy/

Facebook

cc_social

Facebook tracking code

http://www.facebook.com/about/privacy/

6 - Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7 - Controlling Your Personal Information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at unsubscribe@loveithaveit.co.uk or by writing to us at loveithaveit.co.uk, 8-10 Bridge Street, Lyme Regis, Dorset DT7 3QA.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at loveithaveit.co.uk, 8-10 Bridge Street, Lyme Regis, Dorset DT7 3QA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


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